Refund policy
We hope that you love all your purchases from Ventitré. However, we understand that sometimes you may need to return a purchase. Online purchases are eligible for STORE CREDIT ONLY if returned within 21 business days of receiving your order. After this time frame, your item would not be eligible for return.
- All sale items are final sale and not eligible for return or exchanges
- Items must be in sold condition to be accepted for return and tags must be attached. We do not offer exchanges.
RETURN INSTRUCTIONS:
- The customer is responsible for return shipping costs. Options are USPS and UPS.
Ship your item to:
Ventitré, 8866 Springer Ln, Shelby Twp MI 48316
- Please include the packing slip with your return. The packing slip is included in the bag with your purchase and has all of your information and order number on it.
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Once we receive your return, please allow 5-7 days for us to process your return. Once processed, your store credit will be emailed to you.